FREE DELIVERY

I offer free delivery on all purchases. You can be assured that all items are securely packaged and fully insured against damage or loss during shipping. The outer packaging has no reference to the contents of the parcel.

DELIVERY METHODS

For orders over £200 delivered within the UK I post using Royal Mail Special Delivery. For orders below £200 I use ‘Signed For 1st Class’ post.

All orders are securely packaged and all methods of delivery are fully insured.

INTERNATIONAL DELIVERY

I offer free delivery on all international orders. For orders over £500 I use either Royal Mail ‘International Track & Signed’ service, or DHL. For orders below £500 I use Royal Mail ‘International Signed’.

Please note that I cannot be liable for any import duties, taxes or surcharges applied by the destination country. Please check with your local authorities prior to placing your order.

30-DAY RETURNS

I want you to be completely satisfied with your purchase from me. It is vital to me that you love what you’ve bought from me but if for any reason you are not, and feel the need to send the item back, I offer a 30-day returns policy, starting from the date of  posting,  for a full refund. Naturally I will also pay for you to send it back to me.

To return an item:

1. Contact me in the first instance by email to advise me in writing you would like to return your order.

2. Return the item with the original packaging supplied.

3. I will refund you within two weeks using the same method of payment as was used to make the original purchase.

ADDITIONAL INFORMATION

My 30 day returns policy applies to purchases available on my website. To qualify for a refund returned items must be undamaged and unaltered, with all original paperwork and packaging. Items showing any signs of wear or have been worked upon or altered, or items returned outside of 30 days of dispatch cannot be accepted.